gear-valet-support

Gear Valet — Support & Help Center

Welcome to the official support hub for Gear Valet, the intelligent gear vault and inventory tracker for iOS.

If you have questions, encounter a bug, or need help with your Pro subscription, we are here to assist.

Contact Support

When emailing support, please include:

  1. Your device model and iOS version.
  2. The version of Gear Valet you are running (found in the app dashboard).
  3. A brief description of the issue or steps to reproduce it.

Frequently Asked Questions

1. How does AI appraisal and valuation work?

Gear Valet uses vision analysis combined with optical character recognition (OCR) to identify your equipment’s make, model, year, and serial numbers. Estimated replacement values are cross-referenced with recent sales comps from major marketplaces like Reverb and eBay Sold listings.

2. How do I restore my Pro subscription?

If you reinstalled the app or switched to a new device:

  1. Open Gear Valet.
  2. Tap the Pro / Upgrade icon to open the paywall screen.
  3. Scroll to the bottom and tap Restore Purchases.
  4. Sign in with the Apple ID used for the original purchase.

3. Where is my equipment data stored?

Your equipment data, photos, and maintenance logs are stored locally on your device using Apple’s SwiftData framework. Your personal data is never sold or shared.

4. How do I back up my inventory?

You can create a full JSON snapshot of your collection at any time:

  1. Open the dashboard / settings view.
  2. Tap Export Backup Package.
  3. Save the resulting file to your iCloud Drive, Files app, or external storage.

Privacy Policy & Terms

Gear Valet © 2026. All rights reserved.